Shipping & Returns

Delivery Information  

📦 ᴏɴʟɪɴᴇ ᴜᴘᴅᴀᴛᴇ 19/07/2021 🌎

We are still operating our online orders and delivery as usual.

Australia Post is a critical service and they continue to operate during COVID lockdowns.

Post Offices remain open and continue to process and deliver parcels across the country.

Delivery drivers will continue to deliver as quickly and safely as they can, but please understand that current circumstances may cause delays.

Please contact us if you need your order for a specific date !

To help us all stay COVID safe, we're asking you to follow these guidelines when visiting a Post Office or receiving a delivery:

When visiting a Post Office

  • Please keep 1.5 metres from staff and other customers.

  • Sanitise your hands and wear a mask where required.

  • Stay home if you're showing symptoms.

When receiving a delivery

  • Please keep 1.5 metres from our posties and drivers.

  • If you're experiencing symptoms, please let your postie or driver know.

  • Wear a mask where required and practice good hygiene.

To avoid unnecessary contact, there's currently no requirement for you to sign for deliveries. If the sender has requested a signature, we'll confirm delivery by recording the name of the person receiving the item.

We know this is a difficult time and we thank you for your ongoing support.

Stay safe,

Oli&J

 

Australia Post 

Oli & J offers free postage on all orders with tracking details Australia Wide and signature on delivery.

Standard Delivery takes 2-5 days.

Worldwide Shipping 

We offer FREE shipping worldwide. We use Standard Australia Post with tracking number for international orders. Please note that shipment time depends on your local post and customs clearance.

Express Postage available for domestic & International, options at checkout.

Exchange & Returns

Oli&J accepts returns for any item within a 15 day period.

We do accept exchanges for any items within a 15 day period if the product is in immaculate condition and hasn't been worn or damage.

Please note that shipping costs for returns & exchange will not be covered. In your return, postage and handling costs will also be deducted from your refund. Items that show signs of wear or damage will not qualify for a return.

Return Address

Julio Ruiz
15 Want Street
Rosebery, NSW 2018
Australia

To discuss a return, please visit our contact us page and we will get back to you in a 24 hour period.