ONE YEAR WARRANTY
All products come with one year warranty from date of purchase.
Covered for the chain & enclosure under normal wearing conditions.
With wear & tear, any plated jewellery will eventually tarnish over time.
Does not cover for personal or accidental damages including cracked, broken glass or earring post.
Our Sand & Loose Gemstones collection that we make are NOT waterproof.
Many factors can influence the condition of jewellery. Take care to avoid extreme humidity or heat as this may cause condensation inside the glass enclosure.
Do not wear in the shower or while washing or swimming.
Avoid sleeping with your jewellery, as this will cause extra wear & tear.
Avoid carrying the jewellery in your bag to avoid any substantial damage.
Always protect your jewellery from knocks, scratches & drops as this may cause substantial damage.
Strongly recommend storing our jewellery in a jewellery box while carrying in a bag to avoid any kind of damage.
Recommended to store in a jewellery box and to clean with a soft cloth.