All products come with 1 Year Warranty from date of purchase. 

Covered for the chain & enclosure under normal wearing conditions.

Does not cover for personal or accidental damages including cracked, broken glass or earring post. 

If your item is over the one year warranty, we are happy to repair it.

Please email us at with some photos and we will be able to give you a quote.

You can send back your item at:

Juan Ruiz

15 Want Street

Rosebery NSW 2018

or alternatively, if you are located in Sydney you can drop it off to our studio in Chippendale.

Please contact us to arrange a time.