All products come with 1 Year Warranty from date of purchase. 

Covered for the chain & enclosure under normal wearing conditions.

Does not cover for personal or accidental damages including cracked, broken glass or earring post. 

If your item is over the one year warranty, we are happy to repair it.

Please email us at with some photos and we will be able to give you a quote.

You can send back your item at:

Att to: Juan Ruiz - 15 Want Street Rosebery NSW 2018 Australia

Please add a note with your name and email address or print the email of correspondance.